At Menopause Expert we are committed to helping as many women as possible through our Menopause Clinic and we hope you understand that in order to do this we must operate a cancellation policy.
We respect that your time is valuable and we appreciate that you understand ours is too. If appointments are cancelled or rescheduled at short notice, or if you do not attend an appointment, this means we are unable to re-use that time to support other women.
If you know that you are going to be unable to attend an appointment that you have booked we would appreciate you giving us as much notice as possible. We will be pleased to cancel and reschedule any appointments at any time, without any penalty or administration fees, up to 2 working days before your consultation.
In the event that you give us less than 2 working days’ notice of cancellation, 25% of the appointment fee will be charged as a cancellation levy to cover clinic costs. However, THIS DOES NOT APPLY DURING COVID-19 PANDEMIC.
In the event of a cancellation or to reschedule, please contact Kathie on 07480 064763.